Below are the general terms and conditions of City Card membership. Please feel free to contact us using the online contact form with any questions that you may have that are not covered on this page. We value your feedback and are always looking to improve our product.

Membership Terms and Conditions
  • City Card member offers are not valid in conjunction with any other offer, which may include individual establishments special offer menu’s, promotions, sales, or special events.
  • Membership cards are valid for use by the member only and are non-transferable. For this reason ID may be required. Any cards being used fraudulently will be confiscated.
  • Please read all details of the individual offer carefully to avoid disappointment. Some may be subject to restrictions on certain days and times and may not be available on special calendar dates (including Bank Holidays, Mothers day, Fathers Day, Valentines day, and the Christmas and New Year period). Offers may also be available on certain menu’s only e.g. a la carte only, excluding set menu’s. Please quote ‘City Card’ when checking availability with the establishment to avoid disappointment.
  • Pre-booking is essential at some establishments and failure to do so may render the offer invalid. Always quote ‘City Card’ when making a booking to avoid any confusion. If in doubt, please phone prior to arrival to check availability.
  • For establishments not requiring pre-booking, please present your City Card Manchester membership card on arrival and again when asking for the bill to avoid any confusion. Not doing so may render the offer invalid.
  • On offers available to larger groups, only one bill will be totalled per table/ group.
  • All offers are subject to availability, and the management of each establishment retain the right to refuse the City Card member offer within reason.
  • Every effort has been made to ensure that all information on this website is correct at the time of print. Due to unforeseen circumstances, offers or other information may change. We will endeavour to keep the website updated with product developments. City Card Limited cannot accept any responsibility for factual errors contained in the website or handbook.
  • If you have any feedback regarding usage at one of City Card's partner venues please email enquiries@citycardmanchester.co.uk or alternatively call 0161 918 6728 within normal office hours (9am - 5pm, Mon-Fri)
  • In the event that your membership card is lost or stolen, please use the online contact form to inform us of the incident, together with your full contact details. Incidents will be considered individually and if the management feel that the claim is genuine, replacements will be provided at a small charge.


For a full list of City Card's terms and conditions, please click here